01 / Thread
The work changes.
The method persists.
Across very different roles, the useful part has been the same: understand the system, identify what actually matters, and make it work reliably.
That has meant moving comfortably between software and physical systems, technical detail and operational constraints, individual users and production infrastructure.
02 / Selected chronology
From systems support to software.
Professional technology work begins
Systems administration, networking, Apple and Windows support, Xerox systems and customer-facing technical work.
Telecommunications field infrastructure
Live cable plant, RF diagnostics, outside-plant maintenance, voice/data services and network-operations coordination.
Director of Information Systems
Multi-site infrastructure, Microsoft and Cisco systems, VoIP, remote access and leadership of a technical team across seven legal offices.
Fletch-Tech System Solutions, Inc.
Founded and led a cross-platform IT, networking and VoIP company. Acquired by Nexcentri, LLC in 2007; technical delivery continued within the combined organisation through 2009.
VoIP, networks and international technical delivery
Business leadership, production SIP/VoIP engineering, systems consultancy, vendor coordination and multi-vendor infrastructure across US, UK and international work.
Practical systems, field and operational work in Scotland
Public-sector IT, hospitality systems, skilled trades, marine operations, procurement and logistics — broadening the practical understanding of how systems operate under real constraints.
Independent software development
Creator and developer of Cleverfeets, bringing the same evidence-first systems approach into software for understanding complex digital estates.
03 / Apple background
Historical professional certification.
Earlier in my career I held Apple Certified Support Professional (ACSP), Apple Certified Mac Technician (ACMT) and Apple Certified iOS Technician (ACiT) certifications.
Apple systems remain one part of a much broader technical background spanning software, networking, communications, hardware, Windows, Linux and mixed-platform environments.
For the complete role-by-role chronology, certifications, honours and recommendations, see my public LinkedIn profile.
04 / Identity
C. Matt Fletcher.
C. Matt Fletcher is the professional name I use publicly. My full name is Charles Matthew Fletcher. You can find my other public work and profiles there.